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• Details about you, such as name, surname, gender, date of birth, educational background, occupation, marital status and nationality
• Contact details, such as home address, email address, phone number and social media accounts
• Identification and authentication details, such as username and password
• Financial details, such as your payments history, credit card numbers and bank account details
• Survey Information is information that you enter into the survey form while signing in to your Geneus account. Survey information has been used for Geneus Research on the website and system and if you have given consent according to the Consent Document.
• User Content is all information collected from users other than General Information, Genetic Information, User-Reported Information, Survey Information (e.g text, video, messages, music, software, audio, photographs, graphics, or other materials - generated by users of Geneus Services to or through Geneus.
• Web Behavior Information is information on how you use the Geneus website (e.g. browser type, domains, page views) collected through log files, cookies, and web beacon technology.
• Aggregated data is Personal Information that has been combined with other users that is used for Product development. This type of data cannot identify the any user identity.
• Other information that you have given to us.

• Health, medical or treatment information;
• Racial or ethnic origin;
• Sexual preferences or practices;
• Genetic data

A.The use of your personal data under this Privacy Policy includes:

• create an account, purchase products, manage payments, and communicate with you or other your required actions, such as referrals and refunds.
• provide usability on websites and mobile applications, including your consent to use or provide information including tracking your use of our services.
• contact you regarding the user account related to our services including policy changes, advertisements, security modifications, or other issues.
• accept the terms of service and other agreements
• track, monitor, and prevent our websites from inappropriate use such as spam and other security safety risks.
• conduct research and other activities which may include data processing and product development research about new products or optimizing existing products and managing quality control
• Legal compliance We will rely on the purpose of legal compliance in which the processing of your personal data is necessary for compliance with a legal obligation to which we are subject, for example, personal data protection laws.
  
  Including collection use and/or disclosing your personal data and sensitive personal data to the authorized organization

B. Analyze data and generate your genetic report

C. Submit a questionnaire and conduct a poll
D. Communication and marketing services
E. How we use and share your information and your other choices

• Geneus will not share your genetic data or personal information with your employers or insurance companies.
• Your genetic report may be disclosed by doctors, specialists, or anyone you consent to as your health coach while using our service.
• Geneus will never disclose your results to anyone else, we must do so to comply with a legal obligation.
• In case of reselling, your consent must be given to your representatives to collect personal information in order to maintain legal consequences.
• We may use your DNA code only in the form of special numbers together with genetic data, information from questionnaires, and personal privacy data which are anonymous or are not specified in any other contact information and may be encrypted for internal use only, such as to verify the authenticity of genetic data, improve quality and accuracy of Geneus reports and develop genetic reports and/or other services
• We may disclose your personal information in case that disclosure was ordered by court decree, law, or other obligations.
• Using our genetic analysis service, you will be required to purchase products or services or given as a gift from us. A DNA test kit will be sent to you and you must register a DNA test kit ID and send your sample back to us. When our laboratory has analyzed your sample completely, we will get your raw data showing only the barcode through a secure system. Your sample and your genetic material will be destroyed after the lab has finished analyzing the sample depending on the Laboratory policy and practices.

Consent

• Operating, maintaining and providing subsequent services in relation to the applications for services and/or products;
• Providing services and products to you, and administering, implementing, maintaining, managing and operating such services and products, including but not limited to other healthcare products or service or other company products in the case where we need to process your sensitive personal data;
• Identifying and providing you with the information about services, products or any events that may benefit you or may be of interest to you;
• Analysing and conducting data analytics, surveys and feedbacks to develop, build and implement our business models, products, services and systems which help us to provide high standard services or enhance the benefits to you;
• Internal administration including generating internal reports, accounting and handling in the case where we need to process your sensitive personal data; and
• Offering our services, premiums and products or other offers to you; and
• Being a part of the research and study of healthcare to integrate develop of Thailand.

• you are already aware of such new purposes or details of our processing;
• we believe that notice of such new purposes or the details of our processing is impossible or will obstruct the use or disclosure of your personal data, where we have taken suitable measures to protect your rights, freedoms and interests;
• it is urgent to use or disclose your personal data as required by law and we have implemented suitable measures to protect your interests; or
• we are aware of or acquire your personal data from our duty, occupation or profession, and we have used your personal data in accordance with such professional purposes and maintained the confidentiality as required by law.

• organisations that we have an arrangement with to jointly offer products
• our related entities
• third parties who, at the time of collection, have notified you that your information will be provided to us
• government, statutory or regulatory body and law enforcement bodies
• other third parties; and
• our agent, or anyone that you have authorised to deal with us.

• inform them that you are disclosing their personal information to us;
• collect their consent to do so;
• direct them to the Geneus Privacy Policy; and
• make them aware of the content of this Privacy Policy.

• Group members or business partners:
  • group members of Geneus in order to provide our products and services to you;
  • any business partners of Geneus that we have an agreement with including the members of those partners
• Agents or contractors
  • any person or companies which is acting for or on behalf of Geneus, or jointly with Geneus, in respect of a purpose or a directly related purpose for which your personal data was required;
  • any service providers who provide administrative, credit reference, debt collection, telecommunications, computer, payment, printing, redemption, courier or other services in relation to the operation of businesses of Geneus;
• Professionals
  • any physicians, hospitals, clinics, medical practitioners, laboratories, technicians, who are engaged by Geneus in connection with Geneus business;
• Others
  • any person or company to whom Geneus is obliged or expected to make disclosure under the requirements of laws, rules, regulations, codes of practice or guidelines (applicable in or outside Thailand) including any legal, regulatory, governmental, tax, law enforcement or other authorities, self-regulatory or industry bodies.

• if the transfer is necessary for compliance with the law;
• if you have explicitly consented to the proposed transfer after having been informed of the possible risks due to the absence of an adequacy decision or adequate safeguards;
• if the transfer is necessary for the performance of a contract with you or the implementation of pre-contractual measures taken at your request;
• if the transfer is necessary for the conclusion or performance of a contract in your interest between Geneus and another natural or legal person and
• if the transfer is necessary for important reasons of public interest.

1. Right to access
   You have a right to access and obtain a copy of your personal data that we hold about you. You may ask us to disclose the sources of where we obtained your personal data to which you have not consented to.
2. Right to data portability
   You have a right to request us to transfer your personal data to other persons/organisations, or request to see the personal data that we have transferred to other persons/organisations, unless it is impossible for us to carry out your request due to technical circumstances.
3. Right to object to the processing of your personal data
   You have the right to object to the processing of your personal data, unless there are circumstances that do not allow you to make the objection. These may include cases where we have compelling legitimate grounds or when the processing of your personal data is carried out to comply, exercise or defend legal claims or for the public interest.
4. Right to erasure
   You have a right to request us to delete, destroy or anonymise your personal data in the following circumstances:
   • The personal data is no longer necessary for the purpose for which it was collected, used or disclosed;
   • You have withdrawn your consent on which the collection, use or disclosure was based and we no longer have legal grounds to collect, use or disclose the personal data;
   • You have objected to the collection, use or disclosure of the personal data and we do not have legal grounds to reject the request; and/or
   • When the personal data has been lawfully collected, used or disclosed under the PDPA.
5. Right to restrict the processing of your information
   You have a right to request us to restrict the processing of your personal data in the following circumstances:
   • It is under a pending examination process to check if the personal data is accurate, up-to-date, complete and not misleading;
   • The personal data should be deleted or destroyed as it does not comply with the law and you request to restrict it instead;
   • The personal data is no longer necessary for the purpose for which it was collected, used or disclosed, but you have the necessity to request the retention for purposes of establishing, complying, exercising or defending legal claims;
   • We are pending verification of a basis to reject the objection request for the collection, use or disclosure of personal data.
6. Right to rectification
   You have a right to rectify inaccurate personal data in order to make it accurate, up-to-date, complete and not misleading.
7. Right to lodge a complaint
   You have the right to make a complaint to the Personal Data Protection Committee in the case where we, our data processors, employees or contractors do not comply with the PDPA or other announcements under the PDPA.
8. Right to withdraw consent
   You may withdraw your consent at any time, unless we have a lawful basis to deny your request.

1. to use your name, contact details, service and product portfolio information, financial background and demographic data held by Geneus in direct marketing;
2. to market the following classes of services and products offered by Geneus , Geneus Group and/or our partners:
   • selling, cross selling or upselling of services and products;
   • reward, promotion, campaign, loyalty or privilege programmes and related services and products
   • donations and contributions for charitable and/or non-profit making purposes.
   • Services and products of business partners
3. to provide your personal data described in 1) above to any members of Geneus and/or our partners for their use in direct marketing the classes of services and products described in 2) above.

            Data Protection Officer
            Address: 1 Park Silom Tower ,15th floor, Unit No. 1503-1504 Convent Rd, Silom, Bang Rak, Bangkok 10500
            Contact details:
            Email address: [email protected]
            Telephone: +6664-195-6661